Effective Date: 15 October 2025
Website: https://buytrustbd.com
At BuyTrust, we aim to deliver your products quickly, safely, and at the best possible rates. This Shipping & Delivery Policy explains how we process and deliver your orders.
1. Shipping Locations
We currently deliver products all over Bangladesh.
International delivery is not available at this time.
2. Delivery Time
Orders are usually processed within 24–48 hours of confirmation.
Estimated delivery time:
- Inside Dhaka: 2–3 business days
- Outside Dhaka: 3–7 business days
Delivery times may vary during holidays, sales campaigns, or unavoidable situations (e.g., strikes, natural disasters).
3. Shipping Charges
Shipping charges depend on the delivery location and weight of the product.
Exact charges will be shown at checkout before completing your order.
Occasionally, we may offer free shipping promotions.
4. Order Tracking
Once your order is shipped, you will receive an SMS, email, or call with your tracking information (if available).
You can also contact our support team for order updates.
5. Delivery Process
Our delivery partners will attempt to deliver your package to the address provided during checkout.
If you are unavailable, the delivery may be rescheduled, or you may be contacted by the courier.
Please provide an accurate shipping address and active phone number to avoid delays.
6. Delays & Issues
While we strive to deliver on time, delays may occur due to courier issues, weather, or unforeseen events.
If your package is significantly delayed or lost, please contact us — we will resolve the issue promptly.
7. Contact Us
For any questions about shipping or delivery, please reach out to us:
📧 Email: contact@buytrustbd.com
📞 Phone: +8801560008710
🌐 Website: https://buytrustbd.com